TAVRQ

Support

Email [email protected] and we will get back to you. The answers below cover the most common questions.

Why can I only see my own posts on Instagram, TikTok, Facebook and Threads?

Those companies do not let any outside app show your home feed or the posts of people you follow. The most any app can officially show is your own posts, and on some of them a hashtag or keyword search. TAVRQ shows exactly that, rather than scraping or faking a feed.

A platform will not connect

• For Bluesky, use an app password from Bluesky's settings, not your main password.
• For Mastodon and other fediverse servers, enter only your server's address, such as mastodon.social, and a token created in that server's settings.
• If a sign-in page opened and you came back to an error, start the connection again. Sign-in links expire after 10 minutes.

A video will not play

Some creators turn off embedding, which stops any outside app from playing their videos. Use the Open button on the post to watch it on the original platform.

I cannot see comments on a post

Twitch and Kick use live chat rather than comment threads, so there is nothing to show until the stream is live. On other platforms, the creator may have turned comments off.

Subscriptions

New subscriptions start with a 7-day free trial. You can cancel at any time and keep access until the end of the period you paid for. Deleting your account cancels the subscription.

Disconnecting and deleting

Disconnect a single platform from the Connect page. To remove everything, go to Settings and choose Delete account, or see how to request deletion if you cannot sign in.